Our products are hand made in house from the drawing table to packaging. (For custom orders we require a waiting period from 4-6 weeks) Normally the shipping takes about 9 - 12 working days.
Returns & Exchanges
We accept returns providing a rod is absolutely new, in a 100% resalable condition with all papers, original packaging and are returned within 14 days of you receiving the item. Please contact us before returning an item. All refunds will be made via PayPal after we received a returned item.
Warranty, Warranty Repairs and Service
Please register your rod with us within 30 days of purchase and keep your proof of purchase and a plastic card (supplied with rod) for any warranty claim. All our rods carry a limited lifetime warranty for the original owner covering any defect in materials and workmanship. This warranty provides that defective rod will be repaired and shipped back at no charge for parts and labor. This warranty does not cover damage caused by accident, improper use or maintenance or any modification. In this case you will be charged a reasonable fee for repair plus an agreed amount of money to cover shipping, insurance and processing.